00:18:18	Sandra Clary:	Can't wait!
00:21:40	Dan Bradley:	As we go through the discussion, feel free to raise your hand for comments or questions...or you can type questions in the chat and I'll help Robert monitor those questions.
00:23:31	Dan Bradley:	Robert...are you going to ask Heidi to describe CPPC...purpose and function?
00:24:19	Christy Bradford:	Reacted to "Robert...are you goi..." with 👍
00:29:21	Leonor Vargas:	Very well said, Heidi!  Excellent mindset.
00:29:37	Natalie Harrison:	Reacted to "Very well said, Heid..." with ❤️
00:29:47	Shannon Buschman:	Reacted to "Very well said, Heid..." with ❤️
00:38:58	Ray daSilva:	I have a question about CPPC and IAM Mobility Exchange
00:40:48	Craig Carver:	Suggestions for how to address with the customer on the ability to have a successful repair versus replacement.
00:42:52	Leonor Vargas:	Is CPPC going to venture out in getting firms to be used overseas?  That would be so beneficial.
00:43:07	Janet Turner:	Are there warranties offered on furniture repairs?
00:43:47	Martha Sigala:	Is CPPC going to add any mold remediation companies?
00:47:02	Heather Looney:	Replying to "Are there warranties..."

I am a repair firm and we offer warranties, but warranties are company by company
00:57:19	Ray daSilva:	How about an IAM Learning webcast with a panel from CPPC on claims prevention and mitigation tips?
00:57:32	Janet Turner:	Is there a network within the CPPC for property damage.
01:00:28	Martha Sigala:	Reacted to "How about an IAM L..." with 👍
01:02:50	Tamara Bodner:	Reacted to "Is CPPC going to ven..." with ❤️
01:03:06	Leonor Vargas:	CPPC had a very good article in their magazine a few years back that discussed "fake" purses/accessories and what to keep an eye out for.  They also had one about mattress and info on the tag and other details- do they plan on doing another spread of those types of articles any time soon?  It was very informative.
01:13:56	Tracy Denora, NJWMA:	Thank you