00:28:53 Chuck White: Welcome to Everyone. A special welcome to all of our government/DOD participants. 00:30:10 Chuck White: Please mute. Thank you. 00:32:03 Chuck White: Once again....please mute and ask questions via the chat. 00:33:21 Brian Limperopulos: That’s correct Chuck - We have a follow up session in March on this topic: MARCH 23 at noon EST giving the provider’s perspective 00:33:54 Brian Limperopulos: It is not yet on IAM Learning but will be available for registration there soon 00:35:31 Chris Lantz: I have no audio can I access the recording later. 00:36:05 Ramiro Quiros: Is there anyone in the panel that has not adopted electronic inventories? 00:36:06 Ray daSilva: Yes, we will have this on IAM Learning later today 00:36:56 Ray daSilva: This is the link to access the recording of this session. It should be up by 3 pm Eastern. https://www.pathlms.com/iamlearning/events#live-events-content 00:40:02 Michael Gonzalez: Does all inventory software out there require you to have wifi or cell phone reception in order for you to do digital inventories? 00:40:50 Gary Dootson: Do you upload page by page or all pages when done at once? 00:41:03 Gadi Binness: Are the inventories part of your CRM, or a stand alone product? 00:41:35 Christina Riegel-Fry: @Kenneth, can you change a marking / information on the digital inventory 00:41:38 Lakelan Fennell: Do any of the panelists have data on claims pre EI and post EI implementation? 00:42:01 Chuck White: Michael, My understanding is that if WiFi or cell signals are not available that most products store the information and when the product reconnects the information is then forwarded to the transferees. 00:42:07 Chris Lantz: Couple Questions from different outlets: 00:42:46 Chris Lantz: does it have to be a iPad or can a tablet work 00:43:13 Brian Limperopulos: Thanks to our sponsors. Here is a link to Voxme’s digital inventory page: https://www.voxme.com/products/inventory 00:43:16 Chuck White: Most products can be enabled on multiple products. 00:43:39 Maxim Kreynin: Voxme supports android (phone/tablet) and iOS (iPhone/iPad) 00:43:49 Brian Limperopulos: Here is a link to EDC’s digital inventory page: https://www.edcus.com/inventory/?utm_source=iam&utm_medium=webinar_sponsorship&utm_content=digital_inventory 00:43:54 Maxim Kreynin: data is uploaded throughout the inventory completion 00:43:56 MARK HELDERS: Are there voice to text options? 00:44:17 Maxim Kreynin: or at the end - depends on the device/internet availability 00:44:30 Chuck White: Thanks Max and thank you to both Voxme and EDC for your sponsorship of this session. 00:44:38 Maxim Kreynin: the client will get a pdf at the end over whatever channel they want - email, WhatsApp, telegram, etc. 00:44:44 Silvia Salamanca: EDC's Digital Inventory software does not require any internet connection, and can be used on both iOS and Android (iPads and Tablets). 00:44:51 Matt Nichols: Does any program allow individual signatures for each page per mil DTR requirements? 00:45:03 Maxim Kreynin: that's how final inventories come out 00:45:38 Maxim Kreynin: please keep in mind that on an ipad you have one page to scroll through. it's a pdf. the cloud system generates a paginated pdf with the signature at the bottom of each page 00:45:45 Lakelan Fennell: Do EI's allow for customer comments by line item should they object to the description? 00:46:33 Silvia Salamanca: Matt, The EDC Digital Inventory app complies with the requirement of signature per page. 00:46:45 Christina Riegel-Fry: These do not have data use options 00:48:17 Silvia Salamanca: Lakelan, The EDC digital Inventory app has opportunity for the service member to include comments, that then become part of the finalized electronic inventory. We're also , and we're also completing a format configuration that will show comments in line with the associated item. 00:48:41 Carlos Ferri: After implementing with nearly 3,000 users we found that most companies are moving ahead with larger phones than tablets and the reason is that the phone can be ‘taken’ by the leader rather than leave the tablet on top of something when they are moving items 00:48:42 Lakelan Fennell: Thanks @silvia 00:48:44 Kelly McCane: The issue we've had with electronic inventory is when we are delivering a shipment and the software used by the origin agent or driver is different from ours. We have had difficulty finding a program other than Adobe to use to check off inventory and get signatures on the inventory. 00:48:46 Maxim Kreynin: Voxme stores the data on the device first and foremost, no reliance on the internet 00:49:29 Silvia Salamanca: No problem, Lakelan! You can visit our Digital Inventory Resource Hub to learn more: www.edcus.com/inventory 00:49:50 Maxim Kreynin: electronic inventory exchange will probably be addressed by vendors at the next webinar. in general, either origin/destination systems are integrated 00:50:33 Maxim Kreynin: then it's not an issue 00:50:49 Maxim Kreynin: otherwise the answer is vendor's specific 00:51:21 Angela DeConti: Do most companies provide the equipment? Are there some crews that use their personal devices? 00:51:26 Denise McConnell: Kris, when you say 'double down' are you sending 2 iPads with each crew? 00:51:51 Maxim Kreynin: it depends - some companies have drivers install Voxme Inventory on their personal devices 00:52:08 Maxim Kreynin: 'cause it's easier for them and there's a guarantee that the phone is charged up and the driver knows how to use it 00:52:23 Carlos Ferri: @Angela we have seem companies doing that. The drivers/contractors use their own phone to do the inventory. 00:52:58 Maxim Kreynin: some clients went with company issue devices (tablets/phones). you basically want to reduce friction with the drivers and let them use the device that they are comfortable with 00:53:13 Ramiro Quiros: Thanks Chuck. That was my question. The current split in the industry is 10/90 on people who have adopted electronic inventories vs not. It would be valuable to learn from the 90% too, in why they haven't. 00:54:18 Raphael Richer: + translation => you send an electronic inventory for an international shipment. If your app is built properly, the destination crew can have it in their own language and avoid confusion 00:54:48 Christina Riegel-Fry: There needs to be an ease for the customer to update an inventory without issues 00:54:58 Morgana Somers: Have you seen benefits in using both digital inventories and a digital surveying tool? 00:56:05 Venice van den Berg (Move4U): Crews and drivers can work 100% offline on their device either a smartphone or tablet (Android or iOS), no connection needed. The descriptive inventory can be shared in our 13 available languages directly from the device with the service member, signed on each page, either by Bluetooth or airdrop. 00:56:08 Daniel Bradley: From the time they decided to go electronic on their inventories, how long did it take panelist companies to "fully" adopt it...get 100% of their inventories to be done electronically? 00:56:52 Chuck White: Thanks Raphel! That is critical advantage of using these products but Electronic Inventory providers must be sure to use IAM's ISO standard to make that available. 00:58:00 Thomas Tama: What type of inventory tags are being used with each system? 00:58:07 Ramiro Quiros: Has any one of the panelists adopted a BYOD (Bring your Own Device) launch? If no, why not? 00:58:43 Maxim Kreynin: there are two types of tags in use - traditional and job specific that are printed in advance 01:00:09 Dona Overstreet: Is the customer information pre-loaded prior to giving the device to your crew? 01:00:24 Lakelan Fennell: Do any of the panelists have quantifiable claims data pre IE and post IE implementation? 01:00:32 Maxim Kreynin: depends on the system, but normally the jobs are dispatched to the crews 01:00:40 Maxim Kreynin: so the crews only add inventory details 01:00:57 Chuck White: Do the panelist believe that the DOD mandated start date of May, 2023 is realistic. Can the entire DOD moving community be converted by that proposed implementation date? 01:01:24 Michael Gonzalez: Great question Lakelan! I would be interested if anyone has this claims data as well. 01:01:41 Maxim Kreynin: ask Ken from Pasha 01:01:47 Maxim Kreynin: I think Pasha has the stats on it 01:01:58 Darren Bromley: Will the implementation on apply to Domestic DOD moves or Overseas also? 01:02:27 Daniel Bradley: Both as it stands now 01:02:39 Maxim Kreynin: Voxme covers both types of moves if you are referring to capturing liftvan details, packing list, etc. 01:03:07 Thomas McCarthy: Do any of the providers meet the DOD's mandate/requirements? 01:03:19 Maxim Kreynin: Voxme does 01:03:23 Silvia Salamanca: Yes! EDC's Digital Inventory Software does as well. 01:03:42 Venice van den Berg (Move4U): Yes, Move4U as well. 01:04:27 Maxim Kreynin: retaining full size versions of the condition photos is key to defusing claims 01:04:35 Maxim Kreynin: small thumbnails in the pdf won't protect you 01:05:00 Marc Geuthner: Moveware's Mobi App does as well. More details can be found here: https://wiki.moveconnect.com/docs/moveware/featureproductmobi/ 01:05:11 Joggie Taute: ineed our solution provide you with the full size photo as well 01:05:22 Ramiro Quiros: @TM, Moveware does as well 01:05:35 Ray daSilva: What is the importance of a system conforming to the ISO 17451 inventory standards? 01:06:01 Ramiro Quiros: @Ray, the DOD's mandate requires the ISO list to be used 01:07:43 Jake Pieroni: Yeah but Ken, that's because the Parts Box Gnome intercepted the shipment on the ocean and stole the parts box. Duh. 01:08:17 Venice van den Berg (Move4U): If all technology partners use the ISO Inventory this simplifies the exchange between the providers. For example you can use System A at Origin and System B at destination and all stays digital. 01:08:43 Maxim Kreynin: that's -2 of the ISO 01:08:59 Maxim Kreynin: not just the codes, but the inventory document structure 01:09:13 Maxim Kreynin: and the question is who's gonna come up with the data exchange hub. hopefully IAM will 01:09:16 Andre Holtkamp: Thanks Chuck! 01:09:18 Maxim Kreynin: there, that's how 01:09:31 Chuck White: IAM has talked with the current GHC award winner and they included the requirement for the use of electronic inventory in their bid proposal and the ISO 17451 is a part of that requirement. 01:09:36 Maxim Kreynin: or vendors will continue with the peer-to-peer integration 01:10:09 Maxim Kreynin: will the GHC award winner open a way for inventory providers to submit inventories to their system? 01:10:20 Maxim Kreynin: so that it'd be shared between the origin and destination agents? 01:10:29 Silvia Salamanca: The data exchange hub is already here! EDC's GOgistiX network is the industry standard for data exchange. It connects with movers and supply chain within DoD moves, as well as services and tech companies. 01:11:01 Silvia Salamanca: Brian, EDC has got the solution for that - The communication between inventory products, movers, agents, and services is an important part of the total solution. Not as a commercial, but as a current working solution, our GOgistiX network connects with movers and supply chain within DoD moves, as well as services and tech companies (including our own EDC Digital Inventory app), to accommodate this communication exchange (and supports the ISO 17451 standards, should USTRANSCOM reinsert that as a requirement in the DoD mandate). 01:13:01 Maxim Kreynin: the inventory exchange has to be vendor neutral and handled by a neutral and trusted entity like IAM 01:13:03 Ramiro Quiros: The Issue Silvia is that hasn't been adopted as an industry standard. As a counter example we provide a comparable network of data exchange among 300 international movers, as well as a separate connection to EDC, as well as another to Voxme, and many other ones to other software vendors 01:13:42 Maxim Kreynin: Ramiro's right - we'll either continue a peer-to-peer exchange 01:14:07 Ramiro Quiros: What is lacking here that Max pointed to is a central hub that is indeed adopted as the one data exchange standard platform 01:14:10 Maxim Kreynin: and that includes inventory submission into the GHC system 01:14:34 Maxim Kreynin: Chuck, Bran, Ray - hope you can address it 01:14:48 Maxim Kreynin: Brian, sorry 01:15:25 Darren Bromley: It has ben mentioned that claims decrease with use of Electronic inventories. If using electronic inventories, do 3rd party insurance providers offer reduced premiums as claims are reduced? 01:16:04 Chris Lantz: I don’t hear anyone stating the electronic inventory needs improvement. Advancement in verbiage, chosen description advancement.. is anyone going to tell SDDC we’re not ready? Steven Meyer.. 01:19:07 Ramiro Quiros: Yes, that is possible chuck 01:19:12 Ramiro Quiros: but it requires Internet of course 01:19:14 Denise McConnell: Create a mirror of a screen so customer may be viewing inventory on their device as inventory is being created. 01:19:32 Maxim Kreynin: Brian, let us know when we can speak 01:19:49 Venice van den Berg (Move4U): Yes, of there is, you can share this instantly also without any connection with bluetooth or airdrop. 01:20:46 Maxim Kreynin: Voxme can show the intermediate inventory at any time and share it with the client via internet or local connection like AirDrop 01:20:53 Maxim Kreynin: or even a flash drive 01:23:16 Chuck White: Panelist....what was your implementation timeline? 01:23:52 Chuck White: You have indicated you started small and built from there. how long was FULL implementation? 01:24:19 Ramiro Quiros: To add to that Chuck, electronic inventory software has been readily available for quite a few years. Every software provider on this call, including us at Moveware, has a solution for this ready to go. 01:24:38 Jake Pieroni: Thank you for saying so Chuck Bailey. This has been my overarching tone in all of my messaging in this effort from the Technology Committee. USTRANSCOM is leaning on IAM to be a leader in helping this happen successfully. Let's take that torch. 01:25:40 Ramiro Quiros: And I dont think there will be much of supply issue, we do have quite a few suppliers at the go. The moment to start implementing is now however, those that leave it last minute may struggle to be ready for the deadline. 01:25:44 Chris Lantz: 21st century? When is the last time has anyone shipment a B/W TV? Our inventories aren’t even in the 21st century.. Why is B/W tv still on them? Steven Meyer.. 01:26:17 Heidi Liou: Thank you speakers! 01:26:53 Chuck White: IAM will do WHATEVER is necessary to assist the industry in getting ready to meet the mandate. 01:26:54 Andre Holtkamp: Great Session thank you!! 01:27:03 Silvia Salamanca: Our EDC team is proud to be a sponsor of this webcast series on this important topic! 01:27:06 Carl Weaver, MBA, CAE: Thank you everyone for being here! 01:27:13 Christina Riegel-Fry: Poor Chuck White 01:27:21 Lakelan Fennell: Any change brings opportunity. This is an opportunity for DAB's to differentiate themselves from their competition by implementing this effectively and timely. Ease of doing business is a big plus for buyers of all types of services, our industry is no different. 01:27:34 Christina Riegel-Fry: 😆 01:28:06 Chris Lantz: My inventory point is the descriptions are outdated, and we need more options.. Steven Meyer. 01:28:53 Ramiro Quiros: Most software suppliers @Chris allow you to custom made your own lists, while still being coded to match the ISO Standard 01:29:05 Denise McConnell: Thank you for this session panelists! Great information. Appreciate the educational efforts IAM is bringing industry this off-season. Good stuff!! 01:29:06 Silvia Salamanca: We're here to answer any questions on Digital/Electronic Inventories - you can learn more at www.edcus.com/inventory or contact us at inventory@edcus.com - Thanks everyone! 01:29:07 Lisa Owen: Thank you for this great information and items to think about when getting this electronic inventories set up. 01:29:08 Erick Rodriguez (Move4U): If you have any questions about inventory, implementation, standards, and how to get started, feel free to check out move4u.com or contact me personally erick@move4u.com I’ll be happy to answer your questions or help :)